Cancellation and Refund Poliy:
Effective Date: 16-12-2023
Customers may cancel their order within [number of hours] hours of placing it. Please contact our customer service team promptly to request a cancellation. Once an order is processed, it cannot be canceled.
All cancellation requests must be sent to [customer service email or phone number] with the subject line “Order Cancellation Request.” Please include your order number and relevant details in the cancellation request.
Refund for Canceled Orders:
If your order is successfully canceled within the specified time frame, a refund will be processed to the original method of payment within [number of days] days.
Eligibility for Refunds:
Refunds are processed in accordance with our Return Policy. Eligible items must be returned within [number of days] days of purchase, and they must be unused, in their original packaging, and in the same condition as received.
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [number of days] days to the original method of payment.
Certain items are non-returnable and non-refundable, including [list of non-returnable items]. Please review product descriptions carefully before making a purchase.
Refunds for Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will arrange for the return and replacement of the item at no additional cost to you.
Refunds and Promotions:
Refunds will be issued based on the actual amount paid after applying any discounts or promotions. If the original purchase included a discount or promotion, the refunded amount will reflect the discounted price.
If you have any questions or concerns regarding our Cancellation and Refund Policies, please contact our customer service team at email@example.com.