Cancellation and Refund Poliy:
Effective Date: 16-12-2023
Cancellation Policy:
Order Cancellation:
Customers may cancel their order within [number of hours] hours of placing it. Please contact our customer service team promptly to request a cancellation. Once an order is processed, it cannot be canceled.
Cancellation Notification:
All cancellation requests must be sent to [customer service email or phone number] with the subject line “Order Cancellation Request.” Please include your order number and relevant details in the cancellation request.
Refund for Canceled Orders:
If your order is successfully canceled within the specified time frame, a refund will be processed to the original method of payment within [number of days] days.
Refund Policy:
Eligibility for Refunds:
Refunds are processed in accordance with our Return Policy. Eligible items must be returned within [number of days] days of purchase, and they must be unused, in their original packaging, and in the same condition as received.
Refund Process:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [number of days] days to the original method of payment.
Non-Returnable Items:
Certain items are non-returnable and non-refundable, including [list of non-returnable items]. Please review product descriptions carefully before making a purchase.
Refunds for Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will arrange for the return and replacement of the item at no additional cost to you.
Refunds and Promotions:
Refunds will be issued based on the actual amount paid after applying any discounts or promotions. If the original purchase included a discount or promotion, the refunded amount will reflect the discounted price.
Contact Us:
If you have any questions or concerns regarding our Cancellation and Refund Policies, please contact our customer service team at contact@rudrakshahealthcare.com.
